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Frequently asked questions

Here are some common questions about our company.

Mountain Junkey offers a complete range of travel services for Himachal Pradesh and top destinations across India. We specialize in customized tour packages including family tours, group tours, educational tours, temple tours, hidden gems explorations, adventure experiences, and leisure escapes. Our services include trip planning, hotel bookings, transportation (with pick-up and drop from Chandigarh, Kalka, and Shimla), guided sightseeing, local cultural experiences, and 24/7 travel assistance. Whether you want a relaxing holiday, cultural exploration, or offbeat travel, Mountain Junkey ensures a safe, memorable, and affordable journey for travelers of all ages.

You can easily reach Mountain Junkey’s customer support team for any queries, assistance, or booking help. Call us at +91-9857185819, email us at mountainjunkey@gmail.com, or fill out the contact form on our website. Our team is available 24/7 to help you plan your perfect trip and answer all your travel-related questions.

At Mountain Junkey, we prioritize customer satisfaction. For tour packages, cancellations made 15 days or more before the travel date are eligible for a full refund minus minimal processing fees. Cancellations between 7-14 days prior to departure may incur up to 50% cancellation charges depending on hotel and transport bookings. Cancellations less than 7 days before travel are non-refundable due to confirmed arrangements. Refunds are processed within 7-10 business days.

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